Privacy Policy

Last Updated: 2026

Luxury Caravans ("we," "us," "our," or "Company") operates the luxurycaravans.co.nz website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related pages, subdomains, and associated services (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using luxurycaravans.co.nz, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Personal Information: When you voluntarily submit information through contact forms, newsletter subscriptions, or account registrations, we may collect your name, email address, phone number, and other identifying details you provide.
Technical Information: We automatically collect your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages visited, and the time and date of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and gather usage analytics.
Usage Data: Information about how you interact with our Site, including links clicked, time spent on pages, searches performed, and content preferences.

How We Use Information

We use the collected information for the following purposes:

To conduct analytics and monitor Site performance and user behavior
To track affiliate referrals and commissions from casino and gambling partners
To improve Site functionality, content, and user experience
To respond to your inquiries and provide customer support
To send promotional materials, updates, and marketing communications (with your consent)
To comply with legal obligations and prevent fraudulent activity
To personalize your browsing experience

Cookie Policy

We use the following types of cookies on our Site:

Essential Cookies: Necessary for Site functionality and cannot be disabled.
Analytics Cookies: Track user behavior to understand how visitors use the Site and identify areas for improvement.
Affiliate Tracking Cookies: Monitor referrals and commissions from our casino and gambling partners.
Marketing Cookies: Enable retargeting and personalized advertising across platforms.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect Site functionality. For more information on how to manage cookies, visit www.allaboutcookies.org.

Third-Party Links

Our Site contains links to external websites, including online casinos, gaming platforms, and affiliate partners. We are not responsible for the privacy practices, content, or security of third-party websites. We strongly encourage you to review the privacy policies of any external sites before providing personal information or engaging in transactions.

We do not endorse or control the practices of our casino and gambling affiliate partners. Your use of third-party sites is subject to their respective terms and privacy policies, and we assume no liability for their practices.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You can request that we correct inaccurate or incomplete information.
Right to Erasure: Subject to legal obligations, you may request deletion of your personal data.
Right to Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
Right to Data Portability: You may request your data in a portable format.

For users in the European Union or United Kingdom, these rights are provided under the General Data Protection Regulation (GDPR). For users in the United States, additional rights may apply under state privacy laws, including the California Consumer Privacy Act (CCPA) and similar legislation. For New Zealand residents, these rights are provided in accordance with the Privacy Act 2020.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Generally, we retain:

Personal information provided through contact forms: up to 3 years after last interaction
Analytics and usage data: up to 13 months
Affiliate tracking data: as required by partner agreements and tax/legal obligations (typically 7 years)
Cookie data: as specified in each cookie's settings (typically 1-2 years)

You may request deletion of your personal information at any time, subject to legal retention requirements.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Luxury Caravans
Email: privacy@luxurycaravans.co.nz
Website: luxurycaravans.co.nz

We will respond to privacy inquiries within 20 business days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Privacy Commissioner (New Zealand), the Information Commissioner's Office (UK/EU), or relevant regulatory authorities in your jurisdiction.

This Privacy Policy is effective from 2026 and may be updated periodically. We encourage you to review this policy regularly for any changes. Continued use of our Site following modifications constitutes your acceptance of the updated Privacy Policy.