Responsible Gaming

Introduction

At Luxury Caravans, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Gaming outcomes are based on chance, and the house always has a mathematical edge. Please only gamble what you can afford to lose and set strict limits before you play.

Age Verification

Online gambling in New Zealand is strictly limited to individuals aged 18 years and over. If you are under 18, you must not access or use any online pokie services. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount of time and money spent
• Gambling with money needed for essential expenses (rent, food, bills)
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut down or stop gambling
• Neglecting work, family, friends, or hobbies due to gambling
• Borrowing money or going into debt to gamble
• Gambling to escape problems, stress, or negative emotions
• Loss of control over gambling habits

Self-Help Tools

Most reputable online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose in a session or timeframe
• Reality Checks: Receive regular notifications during gameplay reminding you how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts, often across multiple operators
• Time-Outs: Take a mandatory break from gambling for a set period

Use these tools proactively to protect yourself and maintain responsible gaming habits.

Support Organisations in New Zealand

If you or someone you know needs help with problem gambling, New Zealand has dedicated support services:

• Gambling Helpline NZ (Te Pou Awhiowhio): Free, confidential, 24/7 support – Call 0800 664 262 or visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation (Aotearoa): Information and support – www.pgf.nz
• Samaritans NZ: Emotional support – Call 1737 (free call or text)

International support organisations also available:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Call to Action

If you're concerned about your gambling or that of someone close to you, reach out for help today. There is no shame in seeking support – problem gambling is treatable, and help is available. Contact the Gambling Helpline NZ on 0800 664 262 (free, confidential, 24/7) to speak with a trained counsellor who can provide guidance and resources tailored to your situation.

Remember: Gambling should be fun and entertaining. If it's no longer enjoyable or is causing distress, it's time to get help.